We are extremely happy with the service we received from every member of the company. Everybody, including the lady who showed us around was professional, kind and personable. Most definitely the best estate agent we have ever had dealings with - thank you. From the first phone call to the follow up after we moved, our experience exceeded our expectations, and that was pretty much down to one man: John, who was absolutely incredible. He was professional yet so very personable and went above and beyond for us. By the time we moved house, we almost felt sad that our communication with him was over. He walked a journey with us and shared in our moments of joy when our offer was accepted, and was so supportive in the disappointing days when our house move was delayed. He showed so much genuine interest in both us and the elderly couple we were buying from. He seemed to know exactly what to say and it was very evident that he cared about all his clients. John communicated effectively and was always quick to respond to messages. He often checked in with us to see how we were and he worked tirelessly with other agents and solicitors down the chain to get the job done. The words above do not give justice to the gratitude we feel or to expertise, kindness and character of John, but we hope that our thoughts will be passed on and that he will be recognised because he is an absolute asset to your company and is an example to estate agents world wide of excellence, integrity and client commitment. Thank you John - we respect you, value you and appreciated all your hard work on our behalf.