I cannot stress enough how diabolical this company are. Absolutely negligent to both their landlords and tenants. Happy to cause extensive damage to property by not maintaining or repairing issues (including known water leaks) for many, many months that they are contracted to oversee, leaving landlords out of pocket with extensive damage to fix and tenants living in squalor. Won't respond to emails for weeks, don't return calls, ever. Will not acknowledge their repeat failings, will cost you vast sums of money due to their incompetence and neglegance. It's management companies this that give landlords a bad name.