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Belvoir - Kettering

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Belvoir - Kettering

A selection of reviews/testimonials by highest rating
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1.00 /5

A extremely abusive and aggressive manner when dealing with my concerns. They have been nothing but inconsiderate and sometimes obstructive when trying to pay them the rent. Their communication with the council and myself has been nothing short of belligerent. You would be better served buying a cardboard box and living behind the shops, as the rats are probably nicer. After seeing their comment that they checked their records and found no person named Dixon in their registration, I wonder why they would deny this, could it be shame?

review by michael dixon

Reply from agent

Thank you for your review. I would like to responded by firstly saying I have done a search for a tenant under Dixon and find no record. In respects to your content, in the review, any agent is acting for the landlord when collecting rental payments, and rent is due on time every month. If the council are paying it is the responsibility solely of any tenant that payment is made in full and on time, even if the council are helping. The council is your support system and not the agents, so full liability falls with the tenant. The council can be challenging at times and I advise keeping in contact with them a feeding back to your agent. I hope the above helps and makes clear your obligations as a tenant.