46 days for

Poor customer service skills. Ignored a number of emails. Rubbish at following up on things. Didnt do anything, let alone apologise for the way we received our rental property, black mould in fridge and washing machine, broken toilet, heavily stained carpets, broken cutlery and bottle caps in drawers, could go on. Then 46 days to finally get our deposit back! Had the cheek to charge us for things after the way we were given it!