Before renting from letting agents you always hear bad stories about them, such as just letting themselves into your home without permission, or when you have a fault in the home that's not your fault they charge you extortionate amounts or don't arrange help to fix it etc. All I've had is positive experiences with Henderson connellan. They respond to all my queries straight away, they have an app to report any faults or repairs which gets dealt with quickly and from start to finish they've helped this house feel like a home.PositiveResponsiveness, Quality, Professionalism, Value