My experience is pretty much the same as the lady below. I have a feeling we were looking at the same property. I gave up in the end. I’m not spending my days phoning people who can’t be bothered to phone or email back. Also, if a landlord does give the property to his mate.....at least have the decency to tell the people who were interested in it. 👍

This is one of the worst letting agencies in the entire United Kingdom. The flat was filthy when we moved in, food left rotting in the cupboards and fridge, stripped windows, no TV despite the promise of one, 2 weeks of no heat in winter with no response from them, etc. Its truly unbelievable that this, THE ONLY SERVICE your company provides, is somehow beyond your ability to do competently, being unable to accomplish even the most basic aspects of it apparently. I've made sure to warn everyone I can about this "agency" and their underhanded and incompetent business practices.

Tried several times to arrange viewings for rental properties and was consistently told I'd be called back and never was. I gave my details every time and they never seemed to keep them on file. They listed properties as available when they weren't and have just been really difficult to work with. We've been desperate to find somewhere for weeks now and all the rentals in town seem to be through this agency so we've made no headway. Poor service and really unhelpful during a time when you really need some help to find a place to live.

Tried several times to arrange viewings for rental properties and was consistently told I'd be called back and never was. I gave my details every time and they never seemed to keep them on file. They listed properties as available when they …

Terrible company to deal with, agree with the other comments, lies after lies after lies. Myra must constantly be on the other line( yep you have heard it many times also) They still have my deposit 8 weeks on, oh I pulled out of the deal after being told more lies. Even the lady that owned the house I was going to rent has pull the plug on them... Tut Tut poor old Martin & Co

The worst customer service i have ever experienced.

Terrible company to deal with, agree with the other comments, lies after lies after lies. Myra must constantly be on the other line( yep you have heard it many times also) They still have my deposit 8 weeks on, oh I pulled out of the deal after being told more lies. Even the lady that owned the house I was going to rent has pull the plug on them... Tut Tut poor old Martin & Co

Absolutely shocking service! Phoned 3 weeks ago wanting to view a house in Glenrothes,Myra is the 1 that took the call never has she got back to me,have phoned on several occasions to be hit with Myra is busy or is on another call, still no reply from Myra, surprised Myra still has a job with the amount of complaints about her!

Very strange practice of smoke and mirrors, would do better review wise if they were honest and upfront. Not interested in renting any property they have on their books after my experience of feeling I've been played like a fiddle.

Some previous reviews sum them up, smoke and mirrors, unhelpful and unprofessional. Used them as a landlord for 10 years but the last 3 were completely unacceptable and finally moved on from them. The aftercare and service was atrocious. My opinion - avoid like the plague whether tenant or LL.