Had an appointment to view a property at 7:15.I've even received confirmation via email (keeping in mind that I've had to call them twice as they said it's all booked in but I've t received the postcode via email or text message) we drove to the property and no one has shown up. We actually waited 20 min before i called the office number. After some time a lady answered and asked for details such as name and mobile number and advised that she will call the person who was supposed to meet us. I still haven't received a call back and actually waisted half an hour and petrol. Extremely UNPROFESSIONAL and just shows how much they care for customers. I will definitely look for other agencies as I am sure if an appointment is given they at least will be there and don't waste my time.