Very helpful, very prompt in replying, excellent

Fantastic

Meshach made renting a property so easy for us. Questions were answered almost before we'd asked them and any problems/queries we had were taken care of straight away.

Can't fault

Can't fault Lauren or the team on anything really. We have been taken care of well and all queries have been solved or are in the process of.

Very knowledgeable and understanding

Meshach was very helpful and responded to all my queries in a professional and timely manner - a pleasure to work with!

Kind, Friendly & incredibly helpful letting agent!

My experience with Meschach was fantastic! He explained everything clearly to me and was very kind and friendly in his nature of dealing with clients! He was also very helpful! If you have the option of choosing him as your letting agent, I would highly recommend him!!

Professional from start to completition

I've just sold my house through Martin & Co and I can truly say it's a fantastic service. I had two main points of contact throughout my sale, Kate and Marcus. Both were always happy to help and always went the extra mile for me with any queries that I raised and kept in contact with me constantly all the way through to competition. Thank you so much for all your efforts. It's been a pleasure.

Excellent customer service

I already had a previous experience with a letting agency when I was in Brighton and I thought I could have some problems or surprises renting a flat again. But having a meeting with Mr Gumbs has been one of the luckiest moment of this renting deal. Due to my job, I used to be talked about customer service and Mr Gumbs, thanks to his smile, his professionalism and his precious way to give best advices about my rent, has surely reached that goal. I will surely get in touch with him again if I need to have some more informations.

Excellent and professional estate agents

We bought a property and are currently letting it out through Martin and Co. Every dealing we have had with Martin and Co has been straightforward, professional and stress-free. Lauren is very knowledgeable, friendly, reassuring and gets things done well - the property is definitely in good hands. She is able to balance the landlord's and tenant's interests in a remarkable and fair manner and is a great asset to the Martin and Co team.

Excellent communication. Good advice, Got job done

I am a distant landlord and relied on Martin & co's letting agent to manage my property on a daily basis. Lauren have been fantastic and I would rate her to manage your property personally. Separately, it was now appropriate to sell my this rental property (due to changing tax rules on interest charges) whilst being rented and Martin & co's selling department dealt with this most effectively. John and his manager advised me to keep renting whilst being on the sales market. Consequently, I got an extra 6 months rent upon this advice during the selling and conveyancing period as I originally thought it was necessary to market and sell it empty. Their computer log kept me informed of viewing activities by email- there were surprisingly many. With feedback from viewers, the marketing strategy was tuned and consequently I got a result. The key point from these viewers' feedback was the criticism of the bedroom having a doorway as well as a opening to the living room. Responding to this, and for a day's work with a builder friend, we partitioned off this oddity and painted to blend in. The property sold within days. During conveying, John have always been on hand to respond to all my questions. He established the buyer's dates of exchange and completion time frame and co-ordinated the proceedings. He was able to serve sufficient notice for the vacating by the then tenant, check them out, and arranged a cleaning schedule for my visit to clear out the furniture and a cleaner prior to handover. The sales went through like clockwork. A buyer can mess around (like the first buyer), but credit must be given for John to keep both sides on track to a successful sale. I thank him for a successful sale.

Helpful and Friendly

John and been really helpful and communicative through was has not been an easy selling process! Highly recommend him to support someone through a buying or selling process!!