Difficult move done swiftly and easily

Sue dealt with my letting and has been very friendly and prompt for anything needed. I would happily use her again. Unfortunately (for me), Sue was on holiday the week running up to my move in date and I didn’t get any communication about the process or timings of the move, I had to call and ask what was going on the day of. The inventory was also a frustrating experience. There was nothing major to report but a lot of smaller defects missed and bigger issues were significantly down graded in status. That said, I sent all the pictures and concerns noted to Sue and I had a maintenance team around the same day.