I have lived in an apartment managed by Martin & Co Leeds City for a year and a half, between 2013 and 2015. Martin & Co Leeds City and its staff as a whole have been great throughout the whole period – from the first flat viewings, through the various admininistrative bits and repairs during the tenancy, to the check out from the flat. There have been a number of (reasonable) issues during the tenancy, but the staff of Martin and Co have been prompt and efficient in dealing with these. If (sometimes) solving such issues has required more than a call and/or a visit to the agency, I suspect this is due to the high volume of properties they manage. I left the flat early with respect to the end of my tenancy, and I was worried I would remain stuck with paying the rent until the end of the contract (which was quite a few months away). Michael Drake and other staff members reassured me that the flat would go away very quickly and that I did not need to worry. In the end everything went very smoothly. If you are looking for a flat/property in Leeds city centre, and if you want to be assisted by competent and efficient people, this is the agency to go to.