Simply the worst estate agent I've come across. Upon moving into the property, there were a number of issues, including: broken boiler, broken front door lock, a leak, broken washing machine, broken French door lock. The property was also unclean and the inventory was years old. Clearly they did not care for the state of the property when someone moved in, but were more than happy to make arbitrary deductions to the deposit when I moved out. Not only that, but the staff were utterly hopeless, unhelpful and failed to answer calls (let alone get back to you). My experience with Martin & Co was an exhibition in property mismanagement. I would urge all tenants and property owners to stay away from this parasitic business.