If you are a professional, or staying for more than a year, do not rent with Redbrick. I rented with them for 6 years, reported all maintenance issues and for the first few years they were ok. Then the property started to have problems, and it was clear they had spent years just patching thinks up on the cheap. They left me with a hole in the roof for weeks as they sent 5 roofers (without telling me they were coming) round to try and get the cheapest quote and someone who would do it without needed scaffolding so it was cheaper. The damp they kept painting or wallpapering over. I reported a lot of issues, then decided not to renew, so they then sorted nothing out, leaving me with damp, windows hanging out of the frames, a kitchen that was unsafe as the cupboards were too low and were over the cooker and walls without wallpaper, that they removed to ‘let the damp dry out’, then just never returned to re-do and water coming through the walls in the kitchen whenever it rained. They then had the cheek to say I hadn’t cleaned properly when I moved out, even taking pictures of the cracked windows, hanging out of the frames saying I hadn’t cleaned them. Said they would give me a chance to go back in and clean. They eventually saw sense, but caused me stress for a few days before giving my full deposit back, as I had all the evidence of how they had not maintained the property. There was also several times when they gave keys to contractors even though I had not given them permission, so potentially could have had people letting themselves in the house. I would recommend screen-shotting everything and all messages sent to them if you do rent with them, as you will prob need it!