Awful! We had so many problems with Redbrick Properties over our tenancy in 2019/2020. First of all, when we collected our keys from the office, the staff informed us the house was ready. When we arrived at the house, both the bathrooms had been ripped out, and were scattered around the house (e.g. old WC basins on the landing, old shower cladding up and down the stairs) and building equipment in the bedrooms. The house was uninhabitable so we had to move back home. After 6 months of fighting and arguing our case, redbrick finally refunded us 3 weeks rent for the period we could not live in the house. Shortly after Christmas when we moved back in, the boiler broke, leaving us with no heating or hot water. We informed redbrick immediately and after 3 days, they sent the handyman round who failed to identify the problem. after a few more days, an electrician was finally sent out, who managed to sort the problem. Altogether, we were left a week with no heating or hot water in January, while doing our January exams. A few months later, the new bathrooms that caused so many issues over summer, started leaking into the electrics of the house. The fire alarm was going off over night, and the only way we could fix this was by turning the electrics off at the fuse box. We contacted redbrick, who took 4 days to sort this issue, meaning we had 4 days of water leaking into the electrical system of the house, and no fire alarm. When we moved out and our deposits were returned, redbrick tried to charge us for call outs regarding the drains. We did not make these call outs. After months of trying to get into contact and getting no response, my housemate mentioned small claims court to them, and the money for these call outs was returned. Cowboy landlords, stay well clear!NegativeProfessionalism