If i could give ZERO stars I would. Absolutely appalling service. They are always demanding you get all the paperwork to them ASAP but they will ignore all your emails with you asking questions and questions about getting your deposit back. SINCE finding someone to replace me in a house owned by redbrick they have repeatedly ignored my request regarding my deposit. I could ask multiple questions in multiple emails and surprise surprise the question about returning my deposit is ALWAYS ignored. Nearly three weeks ago they asked for my bank details only to NEVER RETURN MY DEPOSIT, got one of my housemates to email about my deposit they responded to her email but IGNORED the part where she was asking them to give me my deposit back. AT THIS POINT they have to be CROOKS there is no other explanation. POOR POOR SERVICE.