Hi Jasmine. I cannot find you on our database, so please would you check you have the correct company. I'm happy to have a chat with you if you wish to call me directly on 0113 2305552, or if you would complete the feedback section if you believe you do have the right agency, I would be interested to hear your review. Many thanks, Matt (Director). 03/08/22 - Hi Jasmine, I'm still waiting to chat with you. Or, if you have realised you were not one of our tenants but another company, please would you remove this review and put it on their Google Review instead. Many thanks, Matt (Director)