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Redbrick Properties, Leeds

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

If i could give ZERO stars I would. Absolutely appalling service. They are always demanding you get all the paperwork to them ASAP but they will ignore all your emails with you asking questions and questions about getting your deposit back. SINCE finding someone to replace me in a house owned by redbrick they have repeatedly ignored my request regarding my deposit. I could ask multiple questions in multiple emails and surprise surprise the question about returning my deposit is ALWAYS ignored. Nearly three weeks ago they asked for my bank details only to NEVER RETURN MY DEPOSIT, got one of my housemates to email about my deposit they responded to her email but IGNORED the part where she was asking them to give me my deposit back. AT THIS POINT they have to be CROOKS there is no other explanation. POOR POOR SERVICE.NegativeResponsiveness, Quality, Professionalism, Value

Reply from agent

Hi Regy, thank you for your feedback. Your deposit was returned on the 4th August 2020 at 3pm. I've had a good look through the message thread and I cannot see any messages from you regarding your deposit. Please would you forward these to me directly and I will investigate straight away. (matt@redbrickproperties.co.uk). Please understand that if there is anything you disagree with in regards to the deposit return you have the right to contact MyDeposits and they will arbitrate between yourselves and the landlord. They are a great service to use at no cost to yourselves. I look forward to hearing from you.

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Address

77 Otley Road, LEEDS, West Yorkshire, Leeds, LS6 3PS, UK, LS6

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