By far the worst estate agents I've ever had the displeasure of dealing with. From day 1 they were terrible - they arranged a meeting to sign rental agreements and pick up keys etc. When I got there ready to collect my keys and move in - they had nothing ready. After moving in I reported numerous issues with the property that just fell on deaf ears. Either they claimed the issues we're fixed or blamed the landlord. Imagine paying £700 per month in rent and not having hot water for almost 2 months..... they don't have a single care in the world about tenents they rent too.

Worst real agency ever!

Unprofessional. They delayed the checkout about 13 days and I still did not have my report. This is the worst agent that I have ever dealt with.

From my personal experience I do not recommend it. They tell u something over the phone and by email they say something else. My issues with them as follow: 1. We have suffered from many sales viewing for more than 4 months and at the of the day the property was unsold until the last day we left the property which was really annoying for us as a tenant. 2. We have been told over the phone that we can give out the keys earlier than the end of the contract and they will provide us with the checkout report ASAP. However, when we gave out the keys they said that we have to wait couple of weeks until the contracts ends!!!. And when the contract ended they lasted another 5 or 6 days to issue the report. It was one of the worst experiences I have ever seen. 3. One day I was on a holiday. I received an email saying that there will be an inspection and they need access and when I granted them the access no body turned up. When I spoke to them when I am back from my holiday about the last inspection they said we do not know who asked for the access. If they don’t know who sent the email and why they need access who is supposed to know then???. In my view this agent does not work for the tenant interest. So I don’t recommend it at all. This is my own view and I hope they respect it.

Show no respect to people! I have barely made any review.NegativeResponsiveness, Quality, Professionalism

Constantly cancelling viewings try elsewhere first Theres no system in place if my veiwing had been in the morning like I'd asked I would have had the property and put down a deposit but I was placed last Considering I had a veiwing at that same property a few weeks earlier and the same thing happened I though I was lucky because it came back on the market On tip of that I had a text and email and a phone call all confirming the veiwing and then 2 phone calls after just to make sure I knew my veiwing was cancelled ( rubbing salt in the wound) They really need to take a step back and look at there system because it's very unfair your best off finding a different agency to rent with

Constantly cancelling viewings try elsewhere first Theres no system in place if my veiwing had been in the morning like I'd asked I would have had the property and put down a deposit but I was placed last Considering I had a veiwing at that same property a few weeks earlier and the same thing happened I though I was lucky because it came back on the market On tip of that I had a text and email and a phone call all confirming the veiwing and then 2 phone calls after just to make sure I knew my veiwing was cancelled ( rubbing salt in the wound) They really need to take a step back and look at there system because it's very unfair your best off finding a different agency to rent with

Can be very disrespectful. They don't care about tenants