The estate agents working at chancellors are incredibly rude and incompetent. We have recently just tried to rent a property through them and at every point we were confused, given conflicting information and left in the dark about what was happening with our application. I have never been spoken to so poorly or rudely, with one estate agent actually saying to me ‘I don’t see what your problem is’. Communication was so poor throughout and we were often given less than 24 hours to do certain things otherwise our application would be unable to progress. Once, we were given only 6 hours to transfer over our deposit and rent without confirmation that the property was legally ours. We were often left unable to contact anyone to ask questions and I’m still awaiting my call from management! Chancellors ruined what should have been a very exciting time for us.