please do avoid using Chancellor's Newbury. My Mum rented her apartment through Chancellor's and she sadly passed away in Sept. No help has been provided by them to move the rent to the estate. They are withholding money. I have sent them all the documentation they have asked for and yet still no one responds. They don't call back and they don't email back. Two months on from my first phone call and they have not progressed anything or called me back once. thanks for being totally uncaring Chancellor's