I placed an offer on a property in Amersham which I believe has not been taken to the client. I have subsequently phoned on more than 6 occasions over a two week period for an update only to be told (on the occasion a person in branch answers the phone) that they don't know what's happened, they need to look into it and will get back to me. So far no one from Chancellors has contacted me. Sadly I would not recommend using this company at this moment in time.