Property management side of the business is poor in my opinion . Inventory had to be updated and I listed health n safety issues we had . Took from September till now and still not sorted only when I've got very nearly abusive on the phone have things began to move in the form of an email to say the contractor has been given the go ahead . Didn't think much to the tone of the smart arsed lady's attitude, who will remain nameless, the on the other end of the phone either. I think they forget they represent the landlord as well as the tenant