I would like to share my experience as a seller with the Aylesbury branch. First I was quite surprised with the valuation of the property but was assured the property was priced correctly at £250,000. As I have lived in the road for 15 years I have seen many houses sold. All of which were resasonably priced and sold within a period of 2-6 weeks. Since I have been advertising with Chancellors, for 2 months, 2 properties have come on the market and are showing sold signs. I have had 12 viewings but no feedback. I had one offer in the first 2 weeks of £235,000 but was advised not to accept this as they could achieve closer to the asking price, stupidly I agreed. I realised this was a sensible offer and contacted the Branch to accept this, had to chase them for feedback to be told that the potential buyer was also looking at another property, no other feedback was received. After the experience with the offer I started to look closer into the way the sale was being dealt with, I posed as a potential buyer, gave requirements to match my property, bedrooms, area, size etc but was told that no appropriate properties were available in that area nor was it suggested that I went onto their mailing list. I have found the services of this branch in all departments to be inadequate, for example, lack of communication, unsuitable advice, no feedback, new and inexperienced/untrained staff and when telephoning the line diverts to the Head Office. We did talk about putting the house price down and I felt £235,000 was realistic but the branch did not and advised £240,000 which I did not agree with, the price therefore remained the same. I have taken my concerns to Head Office as the branch have not acknowledged them. When I advised I wanted to withdraw my property from their services I was told by the manager that he did not have the authority to release me from the contract and he quickly reminded me that I was legally bound by the contract. After my experience I have lost all trust and confidence with this branch to sell my house within the 24 week 0% commission period. I would recommend anyone wanting to sell their home to avoid falling into this trap and go elsewhere. Will keep you updated and maybe Head Office will redeem themselves.