Excellent customer service! Georgia Onions helped me with my rental property, she kept me up to date and confirmed everything via email we agreed on the phone. Only one negative, due to management availability during the upcoming bank holiday weekend, I needed travel 160 miles to get my passport verified prior to the move in - this wasn’t the best experience, but at least the team was apologetic about the issues and thankfull after I popped around with the required ID. Fingers crossed there will be no issues on the move in day.

Several complications arose during my purchase which could easily have derailed it completely. The Chancellors agent, Holly Valentine, demonstrated considerable tenacity together with excellent communication and negotiation skills to keep everything on track. The only reason I'm not awarding 5 stars is that when Holly was away for a few weeks I had no single point of contact at Chancellors and things stalled as a result; this was all sorted on her return.

Communication could be better, nice people

Communication could be better, nice people

Communication could be better, nice people

Communication could be better, nice people

Communication could be better, nice people