Having changed properties quite frequently recently I can safely say that my experience with Northwood recently as a tenant has been the worst I have ever had. I was always on time with my bills and never ever caused any issues . At the end of my tenancy the deductions on my deposits have completely shocked me . Charging me 235 pounds on cleaning of a 2 bed room flat is genuinely embarrassing behaviour. I moved into a furnished flat in which every equipment & furniture was at least 5+ years old and after I left they charged me full money for rust on equipment. If you live somewhere for 18 months there will be some wear & tear obviously . Northwood did multiple inspections to the property and never said a word . I also vacated the property on the 10th of the month but they charged me for 18 days because the new tenant moved in on that day even though Northwood employees called me three times on the 9th to ask when could I drop the keys back . Why make me drop the keys if I am still paying for the place . I am so annoyed My message to any tenant with them is to complain about everything so that Northwood doesn’t charge you for new stuff when you leave if you didn’t complain earlier