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Northwood - Liverpool

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

Worst agency ever! Never willing to help, no response or help provided in case of emergency breakdowns, avoiding contact with you when you need theirs assistance or help, they are trying to earn more money on you and trying to rob people from deposits even when all conditions were fulfill! Very bad attitude from the agents and management!

Reply from agent

We are disappointed to receive such a poor review as we pride ourselves on the highest standards of customer service. Occasionally, we do receive criticism because we have failed to maintain these high standards. When this is the case we will accept responsibility and do our utmost to rectify the matter. However, on this occasion the review seems unfair as it was the tenant that failed to communicate with us. She introduced her partner into the property without consent, refused access for inspections, fell into rent arrears and attempted to circumvent the agreement she had with us. Shame that her tenancy ended in this way. Thankfully we have hundreds of other tenants that are happy with our service.

Contact details
Sales Phone:

0151 256 1035

Lettings Phone:

0151 256 1035

Lettings Email:

liverpool@northwooduk.com

Opening hours
Monday-Friday: 09:30 - 17:30 Saturday: 09:30 - 12:00
Address

15-17 West Derby Village, West Derby, Liverpool, Merseyside, L12 5HJ, North West, UK, L12

Liverpool’s Trusted Property Experts Are you looking to buy, sell, rent, or let in Liverpool? Our expert team is here to help. As a leading estate agent, we offer professional, friendly service with in-depth local market knowledge. Based in West Derby, we specialise in sales across Aintree, Fazakerley, Walton, Croxteth, Norris Green, Kirkby, Old Swan, Huyton, Prescot, and beyond. Our lettings team supports landlords with tailored property management solutions, including our hassle-free Guaranteed Rent service. We cover all of Liverpool, from city centre districts like Princes Dock and Ropewalks to popular suburbs such as Sefton Park, Aigburth, Allerton, and Woolton. With extensive experience and a commitment to excellence, we make property transactions seamless. Contact us today to get started!

Our team

Northwood Liverpool

Ruth Ledson

Joanne Smith

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Email / E-shot
Floor Plan
For Sale / To Let Board
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure

No awards information available