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Northwood - Liverpool

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
27.08.2020
House Sale

Recently had my house up for sale with Northwood and can't fault the process or the service. Great team of people (Fran, Rachel, Jo, Dean) that i've had contact with over the course of the sale.

5.00 /5
27.08.2020
Excellent

Joanne was proffessional, approachable and reassuring.

5.00 /5
26.08.2020
Abigail Mason

Joanne has kept in regular contact with me throughout my property search and hopefully soon she will find me my dream home.

5.00 /5
26.08.2020
Fantastic Customer Service

I have previously sold a house with Northwood and had a great experience. I dealt with Joanne Smith who was friendly, professional and attentive from coming out initially to value my property to completing on the sale. Joanne kept me fully informed throughout the whole process and gave me advice and guidance making me feel at ease. I have also highly recommended Northwood to my family and friends. Thanks Jo and Northwood!

5.00 /5
26.08.2020
Excellent communication with Joanne, happy with the service I received!

Thank you for all your help with buying my property, brilliant service

5.00 /5

Thank you to all the team helping me through my application and move in! I was a very nervous customer - moving during the COVID pandemic is very stressful, not being able to see the place in person made me more nervous than I thought it would. The team helped me out with video viewings, answering questions, while they aren’t the quickest on emails it’s best to phone they are always super helpful and so nice! Stephanie Davies was the person I most spoke to. Stephanie is very professional but also easy to talk to :) was really happy with my flat today, panic left soon as I walked in - the place was so clean. I would definitely recommend using Northwood.PositiveQuality, Professionalism

Reply from agent

Laura, sorry I haven't replied sooner but as you say the pandemic has been very challenging and responding to reviews unfortunately hasn't been a priority. I'm so glad you have settled into your new place and thanks for the kind words about Stephanie, it's nice to hear.

5.00 /5
25.08.2020
First Time Buyer

I have been viewing houses over the past few months with several estate agents. I contacted Northwood with much anxiety and stress; especially considering the current climate. As this is my first home with my partner, I do not have much knowledge about the market. I received an exceptional service from Joanne. She reassured me of my stresses, advised me with the best advice I've received on the market, and was highly responsive to my many queries. I will be sure to follow up on my appointment and recommend Joanne as her professionalism and expertise is second to none. I am not one to write reviews, but I would like to thank you for all your help and reassurance. You deserve recognition for your work!

5.00 /5
25.08.2020
Amazing

Jo Smith has been amazing I met her in a viewing and had a conversation and from that she was able to keep me in mind and found me the perfect house she is very personable and professional and I am very thankful and appreciative of her help in getting my new home

5.00 /5
24.08.2020
Very pleased first-time buyer

I have been viewing houses over the past few months with several estate agents. I contacted Northwood West Derby with much anxiety and stress; especially considering the current climate. As this is my first home with my partner, I do not have much knowledge about the market. I received an exceptional service from Joanne. She reassured me of my stresses, advised me with the best advice I've received on the market, and was highly responsive to my many queries. I will be sure to recommend Joanne as her professionalism and expertise is second to none. I am not one to write reviews, but I would like to thank you for all your help and reassurance. You deserve recognition for your work!

5.00 /5
20.08.2020
Northwood

I was recommended to give my rental property to Northwood, Liverpool after being let down by another agent. 3 years later- and I have not been disappointed. The young lady who I normally deal with is Rachel, always bright and cheerful, nothing is too much trouble. Northwood is an excellent Letting Agent with professional and trustworthy staff.

Reply from agent

Keith, Good to hear that you are pleased with our customer service and thanks for your kind words regarding Rachel.

Contact details
Sales Phone:

0151 256 1035

Lettings Phone:

0151 256 1035

Lettings Email:

liverpool@northwooduk.com

Opening hours
Monday-Friday: 09:00 - 17:00 Saturday: 09:00 - 12:00
Address

15-17 West Derby Village, West Derby, Liverpool, Merseyside, L12 5HJ, North West, UK, L12

Looking to buy, sell, rent or let in Liverpool? Then look no further, we are Liverpool’s Proper Property People! As a leading Liverpool estate agent, we're a professional team of local, friendly experts who are passionate about property. Being based in West Derby our sales team have an extensive knowledge of this area and the surrounding areas of Aintree, Fazakerley, Walton, Croxteth, Norris Green, Stockbridge Village, Kirkby, Clubmoor, Stoneycroft, Old Swan, Knotty Ash, Bowring Park, Huyton, Roby and Prescot. Our team is genuinely committed to guiding you through the process of buying and selling a propery, so no matter what your situation our team in West Derby will be happy to help you. Our lettings property professionals provide a full range of services to met the needs of all landlords who decide to let their property for many different reasons, including homeowners looking to rent out their property, sellers who can't sell and need to move (accidental landlord) or an investment landlord. We offer a full range of property management and lettings schemes but we are best known for our Guaranteed Rent service - the perfect let and forget solution for landlords. As lettings experts we cover the whole of Liverpool including sought after city centre districts such as Princes Dock, Commercial, Central, Ropewalks, Queen's Dock and Riverside. We also cover the ever popular suburbs in the south of the city, including Princes Park, Sefton Park, Childwall, Aigburth, Mossley Hill, Allerton, Woolton, Garston, Grassendale, Hunts Cross and Halewood. With vast experience and knowledge of the whole of Liverpool property market, you can be assured that the service you receive is unparalleled.

Our team

Peter Bellamy

Ruth Ledson

Mark Nesbit

Joanne Smith

Rachel Yeo

Kathy Gowland

Nathaniel Bellamy

Dean Kilpatrick

Stephanie Davies

Christine Winstanley

Property Ombudsman Sales
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Email / E-shot
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Video
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Email / E-shot
Floor Plan
For Sale / To Let Board
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure

No awards information available