First class service

I had two properties for sale with Northwood West Derby Liverpool. From start to finish kept well informed by friendly and professional staff. I would not hesitate to use them again with any future purchases or if selling. To Ruth, Joanne and Mark, Thank you.

Happy with Northwood Liverpool. The sale wasn't an easy one but was managed by Ruth with professionalism and calm, and finally it all ended as expected.

Estates and letting agents' office

If I can rank more than 5 stars, I will definitely give them more. All the staff from Northwood West Derby Liverpool perform professionally and responsive. I would like to specially thank Joanne Smith for the great service I received recently. As a buyer being looked after by all Northwood staff I am more than happy to recommend to everyone to choose Northwood as their property service partner. Wish them all success in the future!

Excellent Dual Service Provided

As both a landlord and as a vendor Northwood Liverpool excelled in every aspect of these 2 distinct business areas. I found them easy to communicate with, very efficient, and also very pleasant to deal with. I would highly recommend them to anyone who wants to rent out their property, or sell, and benefit from a truly professional service.

Professional and friendly service

Professional and friendly service. I highly appreciate the service of Ms. Joanne Smith who is responsive, friendly and professional. She arranged property viewing for me promptly upon request. This is important because clients are always eager to view the properties very soon which they are interested in. Waiting can cause anxiety. Joanne also provided me with useful information that I need and useful answers to my queries. This is also very important because buying properties is a big investment, clients thus need sufficient and necessary information for their careful consideration and decision making. I thank very much for Joanne’s help. I have trust in Northwood.

I have always found joanne at northwood very helpful and knowledgeable. I am always looking to add to my portfolio so having an agent to give me the best advice is really reassuring.PositiveProfessionalism

Good

These guys are really professional estate agents (which is a welcome change!). Been renting through them for just over 4 years and I've never had any issues with them. Rachel Yeo has been particularly helpful & responsive. She's the agent that's been looking after my tenancy. I always get a speedy response to anything. Reminders for tenancy renewals are always sent in good time with both digital & hard copies available (the digital signing process now makes things much quicker & easier). Recently my boiler stopped working so I sent an email to Rachel in the evening. By the following afternoon (on a Sunday) the gas engineer had come round and resolved the issue. Very quick so was pleasantly surprised. Very happy with service so far and hope to continue renting through Northwood until I purchase my own property in the near future (which I may also go through Northwood for). Cheers!

I would like to thank Stephanie for being so professional and quick in renting out my property. She is always available to clarify anything and the process has been so smooth. I now have a tenant moving in next week. Thank you