Very poor service if you are the buyer. I used Ashton’s mortgage adviser, who was amazing, but my experience with the agents responsible for selling at Cultcheth was anything but. It started off ok ish .. Andrew wasn’t happy that I questioned his valuation of the very tired and dated property but fair do’s I thought. Nearing completion I had numerous calls demanding dates .. which my solicitor accommodated but unfortunately they hadn’t checked up the chain and their clients house purchase couldn’t accommodate so I constantly had to mess people around, my buyer, removals firms, utilities etc etc. on the actual completion date we completed at 12. I got a call to say that the keys wouldn’t be available until 3. By this time I had broken the chain to complete my own sale and moved my stuff into storage. So 3pm was ok. I said I’d be there at 5 but was assured they’d be out by 3. I got there at 16:15 to be told no keys were available and I should come back??? I went for a walk and called my solicitor, he was furious. I went back to be told that the keys wouldn’t be available until after the office closed so I should go and wait at the house for them to finish their move. I was told “it’s not really my problem” ... wow! Not a “so sorry, please let me make you a drink” “thanks for using and paying for our mortgage service”. My feedback is remember that the buyers are your future sellers. Treat them better .. think longer term. Your office is all shiny and new but your attitude is dated.