is it possible to give a zero rating ? 9 months from excepting an offer to still not be resolved. fully understand buyers can have many problems for varies issues but to not be informed on the completion day ( for the second time ) that the sell would not go through is disgusting. no phone call , email .not even a lazy text . ashtons for months have given estate agents a bad name . shame on the unprofessional people I've had to deal with in this organisation.