I used to think that it didn’t really matter that much which estate agent sold our house. I’ve changed my mind now! We started with a different agent and weren’t happy so we switched to Ashtons (Great Sankey branch). From the start it was a completely different experience. The photos were professional and made our house stand out on Rightmove. Thank you Kristian. We were instantly inundated with viewings and positive interest. We were given helpful feedback and our agent, Emily was very helpful during the negotiation process. After we had accepted an offer, Emily worked tirelessly to keep the chain going. There were issues of communication and things being done on time lower in the chain and without Emily, I think we would still be waiting to exchange contracts. Emily went beyond her role and made contact with the chain several times a day towards the end, sitting on hold for long periods of time. Throughout the process, Emily remained positive, reassuring and communicated brilliantly to so many different people. Emily always returned our calls and we had no doubt she was working hard on our case. We really felt that she cared and defended our interests. We have no hesitation recommending Ashtons. They exceeded every expectation. Thank you so much.