I was initially impressed by the advice offered by An when checking out which letting agent to use, she not only offered plenty of information about Base services but also other impartial advice about letting in general. Having since been with Base from April 2014, I have also been impressed by the maintenance service given by Andy - prompt communication and resolution of issues, which has given me peace of mind that the flat is being well-maintained whilst I am abroad. Very satisfied with my choice of letting agent and would be very confident recommending them to anyone.