I had spent around a month searching for a property to rent and finally I was very impressed with B&K. I passed throughout 20 different agencies and neither was that good in customer services. It was the only agency which had provided me with a printed property details. Very small detail but so important when a future tenants start to ask lots of specific question during property review. Another very powerful dignity of this agency is that every thing can be arranged very quickly in a very professional way. I am sure they are one of the best agents in terms of customer focus.