Michael - thank you very much for your review. We indeed like to go through everything carefully and fully explain all parts of the process to our tenants and ensure that everything we do complies with legislation and at times exceed this. For example we ensured that all our properties contained carbon monoxide alarms way before the start of legislation. As we are a small family run company we are able to spend more time with our Tenants/Landlords to offer more in depth advice and assistance where required.. Paul Myers - Director Domovoi Management Ltd