The worst estate agent I've dealt with by mile, wanted to view a property that is up for sale, rang them 5 times and no one was ever available in sales, the woman that answers telephone calls sounds really bored and says she can't help, when I rang for the 5th time she said 'you are mumbling', which I found very rude and unprofessional, I asked to speak to the manager to complain and was transferred to Kirill, who said - maybe the line was bad - meaning its ok from his point of view to be rude, and no apology was offered. The agency staff are rude, non responsive and are not aware what customer service is. If you want to NOT sell your property - market it with Drivers & Norris!