I think this says a lot, especially with the current state of the housing market. I will literally never work with driver and Norris again. When we had to move again I purposely avoided drivers and Norris even though we had to move in a very tight schedule and basically had no options. Communication skills are awful, they never get back to you even though they say they will, have to go to the office in-person to get things sorted. I noticed communication is very important, especially when it is a company like driver and Norris where people constantly come and go. For example it took us more than a month to get our deposit back and in that time our property manager who is responsible for returning our deposit back changed 3 times. They would often get very frustrated with us (the tenant) that we didn't know the situation, even though we weren't informed at all. My friend who also rented from driver and Norris at the same time didn't have a mail box key for 3 months, even though they requested it multiple times. People in the office were also not nice at all, often times we had questions and they weren't answered despite emailing them multiple times, we would then go to the office but would be communicated in a very passive-aggressive way. While renting from this company for a year, I can boldly say that nothing got sorted and communicated well. I would give less than a one star if that was possible. Do not work with this company unless you are ready for the worst.