Drivers & Norris are the maintenance company for a large Block of Flats on Lee High Road London SE13 5PE. There are very steep stairs to access the individual Blocks. However they have failed to provide any railing on these stairs which is in breach of Health & Safety for the Flat Owners or Tenants, many of which are elderly residents & young children. PS URGENT Currently they are failing to provide any heating for all the Flats on the Blocks since the begining of October which is cleary a legal breach of their signed contract with the individual owners of all the Flats in Lee Court, Lee High Road, Lewisham. Meanwhile all the residents are suffering inhuman cold temperatures which are adversarly causing serious health issues on a daily basis. Drivers & Norris are not offering any satisfactory solution to rectify the issue of no heating this impending cold winter that all the occupiers will endure. The solutions or suggestions made to me were not credible & would incurr shocking additional electric heater bills abouve & beyond the high service charges the their clients already have to pay annually. Regards John Crowe Bsc