If it was possible to score this company with a minus I defiantly would. The service that I received was absolutely awful I attend a open house for Portland Place on Saturday 19th December and offered the asking price the same day and I was told I would have to wait until Monday to get a response which was completely fine. Monday 21st came I was told they are still waiting to hear back from others, Tuesday 22nd the same thing happened, Wednesday 23rd I was told they are closing at lunchtime and I will find out the response to my offer on January 4th. I call in on January 4th to only be told they will having another open house on the property to get more money however may I point out I was never asked if I would like to increase my offer neither did I receive a letter in the post or via email confirming my offer has been submitted to their client. The only time a second open house is to be held is if they did not receive their asking pricing but they did from myself. the company showcases disgraceful and rather untrustworthy behaviour. I will never offer through these guys again even if they were selling Buckingham Place at £20.00.