I’m looking at the reviews and I’m confused as to if these 5 stars reviews are from friends or family of people at Drivers & Norris. Because from my experience with them, I can say these are one of the most difficult people I think I’ve ever had the displeasure of working with. You can wait for months!!!! Before anything is done, they won’t respond to your emails, give you false timelines on when someone will get back to you. When you call the office, the person you need to speak to is always conveniently ‘not in the office’. My experience so far is exhaustion, I’m in shock honestly at how bad the service has been and how long it takes to get anything done, I’ve never ever worked with a letting agent like this in my life. I will never ever use them again, not ever.