Went in there super happy and ready to get the paperwork done so I could secure the house. I get starred at by a nasty woman at the reception with zero manners. I tell her to hold it (the house) and as i pass her the phone for the details she asked for she gets a call and by the end she rented it someone else. First come first serve is how it should be but it turns out she'd rather not do any more than she has too. Lazy horrible people do this kind of thing . . I think sarah was the name really bad person. . . She should be fired but shes going out with an agent (James) so probs wont be. . . Dont give them your money go to foxtons instead :]