The positive reviews here are fake, I am convinced of it. People at Drivers and Norris are unresponsive, rude and provide misleading information. The sales people keep switching clients and lie about the condition of the property. They broke up a perfectly good deal between me and the landlord, and misled both parties over two months, then refused to return our rent when the deal didn't go through. The worst and sourest service experience I have had in London.