Gavin is very unprofessional and rude, he posted advert of our flat with some old photos when he got instructions to organise professional photography to be taken, when I phoned and asked him to take the advertisement down he acused me of being unprofessional and said "are you kidding me" "did you chase me up for the photos to be taken" not to mention he is advertising the flat for rent he have not key for to do viewings... how much more unprofessional you can be! I was shouted at and called spoiled because things dont go my way... dont ever use this agent as they very unprofessional, especially Gavin! I would not give them even one star if I could! Very bad service!NegativeResponsiveness, Quality, Professionalism, Value