If I could give them no stars i would. Drivers and Norris are the block management company for my block of 12 flats with no lift and no gardens and charge us just under £4000 a year for service charges. We have had no building works, no painting, no maintanance. They are unresponsive, they change agents quite a lot so you can never get anything done, and the residents have to do everything themselves. We are being strangled to death by their fees and lack of action. I have had a hole in my roof (WHERE YOU CAN SEE DAYLIGHT) since march of this year when i reported it and it is now December.