Really poor experience I had with this agency. I called them for a property multiple times over the course of 3 weeks. Every time I was promised a call back and it never happened. I left my name and number for them to get back to me. Today I called again to find out that they arranged an open day a week or so ago. They never did let me know about that. In none of the calls this was mentioned. I could have just leave it, and moved on. I am less annoyed with the fact that I missed a property that I was genuinely interested but the lack of communication and the overall treatment is certainly not what you would like to receive.