We purchased our new home through John Payne, East Greenwich in 2022. Our sales manager, Susan Denny, was incredibly helpful and professional throughout the entire process, and kept in continuous contact with ourselves and the rest of the chain to ensure our house move went through as quickly (and smoothly) as possible. We did have some issues with the speed at which our solicitor was working, but Susan (and her team) were tenacious in keeping on top things, and getting us over the line. Working with John Payne was an extremely positive experience, and we’d would not hesitate to recommend this estate agent, or to work with them again.