Sue Denny was absolutely fantastic with helping me all the way through the tricky sale of my flat (cladding issues & a completion date that fell through the first time). She was personable, responsive and always kept me up to date with the progress. Sue ended up being the main point person to chase both solicitors who weren’t very responsive, and had great knowledge of what was happening with other flats in the same block. When I needed to get in touch with someone at John Payne, they always answered or emailed back within a few hours. I’d 100% recommend John Payne and especially Sue!!PositiveResponsiveness, Quality, Professionalism, Value