We tried to sell our house with another local estate agent but, after becoming frustrated with the lack of communication and viewings, decided to try John Payne instead as we had noticed they were selling a lot of houses around us. Best decision we made. Tracey was fantastic throughout and had multiple viewings setup with 24 hours, and we agreed an offer within a week. Throughout the process she kept us updated, which for anyone who’s sold a house before knows that simply being kept up to date relieves so much of the stress. Compared to some of the other estate agents in the chain, John Payne were professional, empathetic, and most importantly, actually got stuff done. Would highly recommend.