Great service from a friendly, well-connected team. We recently sold our property via John Payne and have been very happy with the process and service we received. From the initial meeting, the team were efficient and gave us good practical advice in terms of price and how to market the property. The team used their extensive knowledge of buyers interested in the area to provide us with credible interested parties, and viewing times were communicated early to us and arranged so that there was as little disruption as possible. In particular though we were especially happy with the service once a sale had been agreed. This is often the part which people overlook - the JP team acted as central point dealing with surveyors, solicitors and mortgage brokers, as well as communicating with other selling agents in the chain. This part can be extremely stressful for buyers and sellers, especially where a chain is involved, and Lucy, Sue and the rest of the JP team were efficient, professional and were careful to keep everyone up to date and the process moving along, managing the numerous parties involved. We were recommended John Payne by friends who had had a negative experience with another agent in the area. I would heartily endorse that recommendation to anyone. Thank you again to the John Payne team.