We bought our first flat through John Payne and our experience with them ran smoothly from the first viewing through to completion. We had viewings with other local agents but found John Payne the most sincere and approachable which was really lucky as our dream flat was being marketed with them! We dealt with Lucy who was excellent, she kept communications up the whole time and was always so helpful, she definitely went above and beyond to make sure the transaction kept moving! Thank you!