Sue at John Payne was absolutely excellent. We were impressed by the prompt, responsive and personable service we were provided. She conducted an out of hours valuation for us all the way back in February. Then the pandemic hit, and I think it's safe to say the whole transaction probably wouldn't have happened if it weren't for Sue. Would 100% recommend John Payne to anyone - will definitely be using in future.PositiveResponsiveness, Quality, Professionalism, Value