Hello, I’m just dropping you a note to say what a fantastic experience I have had recently with Aidan, who helped me find a rental flat in Merchants House. Aidan first contacted me a few months ago after I had expressed interest in a property. My move in date was up in the air due to my current landlord selling my place, but Aidan was personable, proactive and promised to keep in touch. He called when he said he would, and I genuinely felt like he was working to find the right flat for me, even though it was a rental, not a purchase. He called after I arrived back from holiday to check in and mentioned this flat to me. He showed me around and I was quick in making the decision to take it, based on his knowledge, expertise and natural approach. Every interaction with Aidan has been professional, efficient and positive and I would recommend him to anyone looking for a flat. Any other interaction with John Payne in my recent property search has also been incredibly helpful, professional, friendly and genuinely a pleasure. When I look to buy in the next year or so I will definitely contact your office. After years of renting and having mediocre or poor experiences with property agencies, this process has been easy, straightforward and a breath of fresh air. Thanks to Aidan and all the team. Best regards, Kat